Show off your playful side in the Rayna Maxi Dress. Featuring thin, self tie adjustable shoulder straps, square neckline, lined at bust, sheer, lace bodice detailing with side cut out design, snap fastener at crotch, maxi length and stretch material for an easy slip on design. Pair with black kitten heels and gold accessories for the perfect finishing touch! 

• Model is 170cm & is wearing an XS

At MissMuse, we take great pride in delivering high-quality fashion pieces designed with love, care, and attention to detail. However, we understand that sometimes things may not work out as expected. That’s why we offer a 7-day hassle-free return, refund & exchange policy, with a few simple guidelines to ensure a smooth and fair experience for everyone.

Return Guidelines

We accept returns if:

• A return/exchange request is raised within 72 hours of delivery via the Return/Exchange tab on our website.
• Items are unused, unworn, unwashed, and returned in the same condition as received, with all original tags, labels, and packaging intact.
• Clear images of the product (with tags visible) are uploaded while initiating the return request.

We do not accept returns for:

• Items purchased during clearance or sale events.
• Products that have been worn, washed, altered, or damaged after delivery.
• International orders.

Exchange Policy

• Products can only be exchanged for a different size of the same style (subject to availability).
• Exchange requests must follow the same condition and packaging requirements as returns.
• Exchanges will be processed within 3–5 business days after the returned item passes quality inspection.

Refund Policy

For Prepaid Orders:

• Refunds are processed to the original payment method within 5–7 business days after the product passes our quality check.

For COD Orders:

• Refunds are issued as a Store Credit (coupon code) worth the order value, valid for 6 months from the date of issue.
• This Store Credit will be sent to your registered email/WhatsApp within 24 hours after your return is approved.

Pickup & Shipping

• We provide free doorstep pickup for returns and exchanges.
• Once your return is picked up, it may take 7–10 days to reach our warehouse. After inspection, your refund/exchange will be processed.
• If the product fails the quality check (used, damaged, or missing tags), the return will be rejected and the item will be sent back to you.

Cancellation Policy

• Orders cannot be cancelled once they are processed for dispatch.

How to Raise a Return/Exchange Request

1. Go to the Return/Exchange tab on our website.
2. Fill in your order details and upload product images with visible tags.
3. Our team will arrange a pickup and keep you updated on the process.

Customer Support

📩 Email: help@missmuse.in
📱 WhatsApp: +91 9599896835

Available Monday to Saturday, 10 AM – 6 PM. Queries raised after working hours will be attended to on the next business day.

💖 Our Promise: At MissMuse, customer happiness is our top priority. While our policies ensure fairness and protect against misuse, we are committed to resolving every genuine concern with care, transparency, and respect.